Returning an item is easy and automatic. In the top right hand corner of our website, you’ll see a link to go to our Returns center. You’ll need to enter your order number and email, and then will be walked through the process of printing out a label and return order sheet. Please make sure to include the return order sheet with your products and box them with your shipping label attached before dropping the package off at your local shipping center or provider. Please note, a 10% restocking fee will be deducted from the returned item refund (which will be automatically credited to your original payment method).
Depending on what lifestyle bag you purchase from us, the pertinent exercise cards will be included. When ordering, simply select “YES” to include exercise cards with your purchase. These will guide you on exactly what exercises to do, and how to do them, for the fitness goal of your lifestyle bag.
Yes, we do offer rush shipping. Depending on where you are having your item(s) shipped to, we offer a variety of shipping methods. If you need your item by a certain date and do not see a shipping option that can accommodate this, please contact us (prior to ordering) here.
Absolutely. One of our founders, Lynn Wracan, who has a Bachelors of Science Degree in Exercise Sciences from Ball State University, is the mind behind the workouts that we offer at Burn Baby Burn Fitness Bands. She will discuss your fitness goals with you and craft a custom loop band exercise program based on them. To inquire about this service, please contact us here.
We do offer bulk discounts to individuals looking to purchase large quantities of our fitness bands and lifestyle bags. In general, our bulk discounts are typically for larger gyms and fitness facilities, but we accept inquiries from all parties. To contact us regarding this, please contact us here.
If you have a question, need help with an order, or any other request, please contact us at firstname.lastname@example.org, or by using our contact form here.